{"id":618,"date":"2023-07-02T20:52:20","date_gmt":"2023-07-03T02:52:20","guid":{"rendered":"https:\/\/hydroenterprisesllc.com\/?page_id=618"},"modified":"2026-03-31T21:27:38","modified_gmt":"2026-04-01T03:27:38","slug":"refund-returns-policy","status":"publish","type":"page","link":"https:\/\/teefavos.com\/u\/refund-returns-policy\/","title":{"rendered":"Refund &#038; Returns Policy"},"content":{"rendered":"<p data-path-to-node=\"3\"><b data-path-to-node=\"3\" data-index-in-node=\"0\">Last Updated: January 20, 2026<\/b><\/p>\n<p data-path-to-node=\"4\">At <b data-path-to-node=\"4\" data-index-in-node=\"3\">TeeFavos<\/b>, we want you to be completely satisfied with your purchase. If your order doesn&#8217;t meet your expectations, we are here to help. This policy applies to all products purchased directly from <b data-path-to-node=\"4\" data-index-in-node=\"199\">teefavos.com<\/b>.<\/p>\n<h3 data-path-to-node=\"5\">A. 30-DAY RETURN POLICY<\/h3>\n<p data-path-to-node=\"6\">We offer a <b data-path-to-node=\"6\" data-index-in-node=\"11\">30-day return window<\/b>, meaning you have 30 days after receiving your item to request a return.<\/p>\n<ul data-path-to-node=\"7\">\n<li>\n<p data-path-to-node=\"7,0,0\"><b data-path-to-node=\"7,0,0\" data-index-in-node=\"0\">Eligibility:<\/b> To be eligible, your item must be in the same condition that you received it: unworn or unused, with original tags, and in its original packaging.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"7,1,0\"><b data-path-to-node=\"7,1,0\" data-index-in-node=\"0\">Proof of Purchase:<\/b> A receipt or order confirmation is required to process your request.<\/p>\n<\/li>\n<\/ul>\n<h3 data-path-to-node=\"8\">B. RETURN PROCESS<\/h3>\n<p data-path-to-node=\"9\">To initiate a return, please contact our support team at <b data-path-to-node=\"9\" data-index-in-node=\"57\">support@teefavos.com<\/b>. To expedite the process, please include:<\/p>\n<ol start=\"1\" data-path-to-node=\"10\">\n<li>\n<p data-path-to-node=\"10,0,0\"><b data-path-to-node=\"10,0,0\" data-index-in-node=\"0\">Order Details:<\/b> Your order number and full name.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"10,1,0\"><b data-path-to-node=\"10,1,0\" data-index-in-node=\"0\">Visual Evidence:<\/b> High-quality photos or a video showing the product (clearly displaying the label and the specific issue\/defect).<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"10,2,0\"><b data-path-to-node=\"10,2,0\" data-index-in-node=\"0\">Reason for Return:<\/b> A brief description of why you are requesting a return or exchange.<\/p>\n<\/li>\n<\/ol>\n<p data-path-to-node=\"11\"><b data-path-to-node=\"11\" data-index-in-node=\"0\">Note:<\/b> Items sent back to us without first requesting a return will not be accepted.<\/p>\n<h3 data-path-to-node=\"12\">C. DAMAGED, WRONG, OR DEFECTIVE PRODUCTS<\/h3>\n<p data-path-to-node=\"13\">Please inspect your order upon arrival. If the item is defective, damaged, or if you received the wrong product, contact us immediately.<\/p>\n<ul data-path-to-node=\"14\">\n<li>\n<p data-path-to-node=\"14,0,0\"><b data-path-to-node=\"14,0,0\" data-index-in-node=\"0\">Evaluation:<\/b> Once we verify the issue (usually within <b data-path-to-node=\"14,0,0\" data-index-in-node=\"53\">72 hours<\/b>), we will arrange for a replacement or a full refund at no additional cost to you.<\/p>\n<\/li>\n<\/ul>\n<h3 data-path-to-node=\"15\">D. EXCHANGES<\/h3>\n<p data-path-to-node=\"16\">We only facilitate exchanges for items that are damaged, incorrect, the wrong size, or defective. If you need a different size or item for other reasons, please follow the return process and place a new order.<\/p>\n<h3 data-path-to-node=\"17\">E. RETURN SHIPPING COSTS &amp; FEES<\/h3>\n<ul data-path-to-node=\"18\">\n<li>\n<p data-path-to-node=\"18,0,0\"><b data-path-to-node=\"18,0,0\" data-index-in-node=\"0\">Defective\/Incorrect Items:<\/b> Customers do <b data-path-to-node=\"18,0,0\" data-index-in-node=\"40\">not<\/b> pay for return shipping if the error was ours (e.g., damaged or wrong product).<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"18,1,0\"><b data-path-to-node=\"18,1,0\" data-index-in-node=\"0\">Non-Defective Items (Change of Mind):<\/b> Customers are responsible for paying the actual return shipping costs for non-defective returns.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"18,2,0\"><b data-path-to-node=\"18,2,0\" data-index-in-node=\"0\">Ordering Errors:<\/b> Shipping costs are non-refundable if the customer ordered the wrong size or product.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"18,3,0\"><b data-path-to-node=\"18,3,0\" data-index-in-node=\"0\">Restocking Fee:<\/b> We do <b data-path-to-node=\"18,3,0\" data-index-in-node=\"22\">not<\/b> charge a restocking fee.<\/p>\n<\/li>\n<\/ul>\n<h3 data-path-to-node=\"19\">F. REFUNDS<\/h3>\n<p data-path-to-node=\"20\">Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.<\/p>\n<ul data-path-to-node=\"21\">\n<li>\n<p data-path-to-node=\"21,0,0\"><b data-path-to-node=\"21,0,0\" data-index-in-node=\"0\">Approval:<\/b> If approved, your refund will be processed within <b data-path-to-node=\"21,0,0\" data-index-in-node=\"60\">7 business days<\/b>.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"21,1,0\"><b data-path-to-node=\"21,1,0\" data-index-in-node=\"0\">Method:<\/b> Refunds are automatically issued to your original payment method.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"21,2,0\"><b data-path-to-node=\"21,2,0\" data-index-in-node=\"0\">Bank Processing:<\/b> Please note it typically takes an additional <b data-path-to-node=\"21,2,0\" data-index-in-node=\"62\">3\u20135 business days<\/b> for your bank or credit card company to post the refund to your account.<\/p>\n<\/li>\n<\/ul>\n<h3 data-path-to-node=\"22\">G. CANCELLATIONS<\/h3>\n<ul data-path-to-node=\"23\">\n<li>\n<p data-path-to-node=\"23,0,0\"><b data-path-to-node=\"23,0,0\" data-index-in-node=\"0\">12-Hour Window:<\/b> Cancellation requests must be submitted within <b data-path-to-node=\"23,0,0\" data-index-in-node=\"63\">12 hours<\/b> of order placement for a full refund.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"23,1,0\"><b data-path-to-node=\"23,1,0\" data-index-in-node=\"0\">Late Cancellations:<\/b> Requests made after 12 hours may be treated as a &#8220;Change of Mind&#8221; return, as the order has likely entered our production phase.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"23,2,0\"><b data-path-to-node=\"23,2,0\" data-index-in-node=\"0\">Address Accuracy:<\/b> It is the customer&#8217;s responsibility to provide a complete and accurate shipping address. <b data-path-to-node=\"23,2,0\" data-index-in-node=\"107\">TeeFavos<\/b> is not liable for unsuccessful deliveries due to address errors provided by the customer.<\/p>\n<\/li>\n<\/ul>\n<hr data-path-to-node=\"24\" \/>\n<h3 data-path-to-node=\"25\">CONTACT US<\/h3>\n<p data-path-to-node=\"26\">If you have any questions regarding your return, please reach out to our New York-based compliance team:<\/p>\n<p data-path-to-node=\"27\"><b data-path-to-node=\"27\" data-index-in-node=\"0\">TEEFAVOS TEAM<\/b><\/p>\n<ul data-path-to-node=\"28\">\n<li>\n<p data-path-to-node=\"28,0,0\"><b data-path-to-node=\"28,0,0\" data-index-in-node=\"0\">Address:<\/b> 917 Chimney Hill Pkwy, Virginia Beach, VA 23462, USA<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"28,1,0\"><b data-path-to-node=\"28,1,0\" data-index-in-node=\"0\">Email:<\/b> support@teefavos.com<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"28,2,0\"><b data-path-to-node=\"28,2,0\" data-index-in-node=\"0\">Legal Entity:<\/b> CARLO JEWELRY LLC<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"28,3,0\"><b data-path-to-node=\"28,3,0\" data-index-in-node=\"0\">Support Hours:<\/b> Monday\u2013Friday, 9:00 AM \u2013 5:00 PM (GMT+7)<\/p>\n<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Last Updated: January 20, 2026 At TeeFavos, we want you to be completely satisfied with your purchase. If your order doesn&#8217;t meet your expectations, we are here to help. This policy applies to all products purchased directly from teefavos.com. A. 30-DAY RETURN POLICY We offer a 30-day return window, meaning you have 30 days after [&#8230;]\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-blank-title-center.php","meta":{"footnotes":""},"class_list":["post-618","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/teefavos.com\/u\/wp-json\/wp\/v2\/pages\/618","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/teefavos.com\/u\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/teefavos.com\/u\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/teefavos.com\/u\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/teefavos.com\/u\/wp-json\/wp\/v2\/comments?post=618"}],"version-history":[{"count":1,"href":"https:\/\/teefavos.com\/u\/wp-json\/wp\/v2\/pages\/618\/revisions"}],"predecessor-version":[{"id":243631,"href":"https:\/\/teefavos.com\/u\/wp-json\/wp\/v2\/pages\/618\/revisions\/243631"}],"wp:attachment":[{"href":"https:\/\/teefavos.com\/u\/wp-json\/wp\/v2\/media?parent=618"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}